Documentation
Subscription Activation Guide
Account SetupComplete guide to purchasing and activating your ZERO | HUB subscription plan to unlock premium features.
Overview
After successfully creating your ZERO | HUB seller account, you'll need to activate a subscription plan to access full platform features. This guide walks you through the subscription process from accessing the purchase button to verifying your active subscription.
Step 1: Access Admin Dashboard
After completing your account setup and email verification, log into your admin dashboard to begin the subscription process.
Prerequisites: Ensure you have completed account registration and email verification before proceeding with subscription purchase.
Step 2: Locate Purchase Subscription Button
In your admin dashboard, look for the "Purchase Subscription" button located in the left sidebar navigation menu.
Step 3: Choose Your Subscription Plan
Click the "Purchase Subscription" button to navigate to the subscription plans page where you can compare and select the plan that best fits your business needs.
Available Plans
Step 4: Complete Payment Process
After selecting your preferred subscription plan, proceed to the secure checkout page to complete your payment and activate your subscription.
Payment Information Required
Secure Processing: All payments are processed through our secure payment gateway with industry-standard encryption and security measures.
Step 5: Automatic Redirect to Dashboard
Upon successful payment completion, you will be automatically redirected back to your admin dashboard. The system will process your subscription activation in the background.
Processing Time: Subscription activation typically takes 1-3 minutes after successful payment.
Email Confirmation: You will receive a confirmation email with your subscription details and receipt.
Step 6: Verify Subscription Status
To confirm your subscription has been successfully activated, check the sidebar where the "Purchase Subscription" button should now display as "Subscription Purchased".
Verification Steps
Button appears when no active subscription exists
Button confirms active subscription status
Additional Subscription Features
With your subscription activated, you now have access to enhanced features and capabilities within your ZERO | HUB seller account.
Access detailed sales reports, customer analytics, and performance metrics to grow your business.
Choose from a collection of premium themes to create a unique and professional storefront.
Get priority support with faster response times and dedicated assistance for your business needs.
Troubleshooting
• Verify that your payment method has sufficient funds
• Check that all billing information is entered correctly
• Try using a different payment method if the transaction fails
• Contact your bank if payments are being declined
• Wait 5-10 minutes as activation may take time to process
• Refresh your browser and check the sidebar button status
• Check your email for payment confirmation
• Contact support if the issue persists after 30 minutes
• Log out and log back into your admin dashboard
• Clear your browser cache and cookies
• Try accessing the dashboard from a different browser
• Ensure you're logged into the correct account