Documentation
Bank Verification Guide
Payment SetupComplete guide to verifying your bank account for secure payment collection from customers on ZERO | HUB platform.
Overview
After successfully creating your ZERO | HUB seller account and activating your subscription, you must verify your bank account to collect payments from customers. This verification process ensures secure transactions and compliance with financial regulations.
Important: Without bank verification, you cannot collect payments from customers. Complete this process to unlock full selling capabilities.
Prerequisites
Before starting the bank verification process, ensure you have completed these requirements and gathered all necessary documents.
Step 1: Access Admin Dashboard
Log into your admin dashboard where you'll find the "Verify Bank" button on the right side of the interface after successful subscription activation.
Step 2: Complete Bank Verification Form
Click the "Verify Bank" button to be redirected to the bank verification page. Fill out all required fields with accurate information as this data will be used for payment management.
Critical: Double-check all information before submission. Incorrect details may delay verification or cause payment processing issues.
Required Information
Step 3: Review Information Thoroughly
Before submitting your bank verification form, carefully review all entered information. This data will be used for payment management and cannot be easily changed after verification.
Verification Checklist
Important: Once submitted, bank verification details cannot be easily modified. Contact support for any changes after submission.
Step 4: Bank Verification Process
After submitting your bank verification form, the system will process your information and verify the provided bank account details through secure banking channels.
Verification Timeline
Initial validation of submitted information and format checks
Secure verification with banking partners and account validation
Full payment collection capabilities enabled for your account
Step 5: Verification Complete - Start Selling
Once your bank verification is approved, you'll be redirected back to your admin dashboard where you can begin adding products and accepting payments from customers.
You can now start adding products to your store and begin collecting payments from customers. Your ZERO | HUB seller account is fully operational!
What's Next?
Create product listings with images, descriptions, and pricing to attract customers.
Configure your store settings, branding, and layout to match your business identity.
With verified banking, you can now process secure payments from customers worldwide.
Troubleshooting
Common issues and solutions during the bank verification process.
Common Causes:
Solution:
Review all entered information carefully and resubmit with corrected details. Contact support if issues persist.
What it means:
Your information is being processed and verified with banking partners. This is normal and typically takes 24-48 hours.
What to do:
Wait for the verification process to complete. You'll receive an email notification once it's done.
Security & Privacy
Your banking information is protected with enterprise-grade security measures.
Privacy First: We only collect the minimum information required for bank verification and payment processing. Your data is never shared without your explicit consent.
Quick Reference
Essential information and requirements at a glance.